The contract is concluded in italian.
The text below is supplied for information purposes, and is not contractual.
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General Terms and Conditions

Updates on 08-02-2015



The prices include VAT, without Shipping .

Exceptional (temporary) promotions can be made on some articles according to our stocks. They are identified on the site by a specific design, and the price generally charged is barred

Payment Methods

We do not reserve on our stock the jewelry ordered with an "offline" payment (transfer) ; the order is considered as confirmed upon receipt of payment

in the client area available online, it is possible to change the payment method (or perform a recovery of payment if the chosen online payment failed).

Shipping Method

packing and shipping costs

We deliver also more rarely (contact us).

delivery time

The delivery period starts on from the date of receipt of the payment . It covers your order processing times and delivery of your package. It is 3 to 10 days for France if the jewelry is in stock. It is 2 to 4 weeks for France if the jewelry is put into production.

All the jewelry of our site is manufactured in our workshop. If your deadlines are tight, we advise you to contact us by telephone or email (see § Contact) to confirm the stock of an item before ordering

Delivery. Loss or theft of a package

When the package is deposited at the post office, we send a monitoring e-mail which includes the number of your package and a link to track its delivery ( interface provided by La Poste).

In the event of late delivery, no later than within 8 working days after receipt of this follow-up e-mail , we suggest checking with your local post office if the package is not pending, and if so, contact us immediately (see § Contact).

If the package was recommended for its value, we will make your order to you again, but it will extend the delivery time (an investigation of the Post Office to track a lost package can take up to 21 days).

If you have not been delivered after 31 days , you can legally apply to be reimbursed.

Right of withdrawal

The buyer online has a statutory period of 14 clear days after the receipt of the product to exercise his right of withdrawal and refund all monies paid. Returned products must be sent to prepaid in their original packaging , having contacted us to express its willingness to withdraw.

The refund is applicable on jewelry in stock (or mentioned "remanufactured identical") and not the specific commands (choice of color of a stone, original drawing, ...). In the second case, if the jewel does not suit you, contact us to find an arrangement (trade, processing, etc.).



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